I ordered ducklings from Murray McMurray last month and they were supposed to arrive today. Usually the post office calls before 7 a.m. when someone has poultry to pick up. When I didn't get the phone call this morning, I was a little worried that the poor things were still in transit. Well, the PO called at 8 this morning to tell me that my ducklings were dead on arrival. I called Murray McMurray and got through right away and the woman I talked to was awesome - very kind and sympathetic. Within 5 minutes we had the matter resolved. My new ducklings will arrive next week, and will be marked as a special shipment so they'll hopefully survive the trip this time. Keep your fingers crossed!