Received my 1502 yesterday. No eggs, but have had it running for 24 hours now to test. I've done everything exactly by the book and all plugs are in place (or open) as they should be. The temp is right on. However, the humidity will not go over 38%. Isn't this low? There is water in the pan. I'm not using the wicks because I read that you shouldn't have to until lock down. It is setting in the basement, so the exterior air is certainly not dry. Is 38% sufficient? If not, what is the problem?