Hi there! I'm new to this forum! I have a quick question: I have a chick that I had to help out of it's shell after 24+ hours of no progress. It seem to be doing ok, if a bit crusty. The problem is, it's eye is crusted shut. when I "helped it out" the membrane had dried to it and I had to carefully soften it and remove, but the eye hasn't opened. I have petroleum jelly and triple antibiotic cream, can I put one of those on the eye to soften it up?