Not Able To Search

Discussion in 'Announcements, Feedback, Issues, & Guides' started by LilJoe, Nov 21, 2017.

  1. LilJoe

    LilJoe Crowing

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    I am having trouble searching-

    1) The little "hamburger" or the three horizontal lines tab doesn't open and turns to an "X". My screen also dims.

    2) When I am able to open the tab and type something to search it says "ERROR".
    Thanks in advance,

    LilJoe
     
    Dawnclucks22 likes this.
  2. If your screen dims it sounds like it might be a problem with your device and not the app/site. What device are you using? Computer or phone? I suggest clearing out some space and refreshing the page.
     
  3. LilJoe

    LilJoe Crowing

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    Phone


    Even if I refresh the page it still doesnt work.
    Also, the screen isnt dim if I go onto another Internet tab its bright still..
     
  4. Nifty-Chicken

    Nifty-Chicken Administrator

    Someone else reported something similar. The "off canvas menu" is loading, which is why the screen is dimming. Can you clear the cache on your phone and try again?
     
  5. LilJoe

    LilJoe Crowing

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    It worked, but when I tried again afterward the tab turned to an "X" again.
     
  6. Nifty-Chicken

    Nifty-Chicken Administrator

    Ok, we're looking into this.

    When did this problem start for you?

    If any other members are experiencing the same thing, please reply with your phone model and the browser you're using, and when the problem started.
     
  7. casportpony

    casportpony Go Team Tube Feeding!

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    Last edited: Nov 22, 2017
    LilJoe likes this.
  8. LilJoe

    LilJoe Crowing

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    It started after the conversion.
     

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