Not receiving email notifications

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by Christie Rhae, Jan 23, 2012.

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  1. Christie Rhae

    Christie Rhae Chillin' With My Peeps

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    I am not getting emails when someone posts in a thread I am subscribed to. I checked my spam folder and they are not there. When I check the site there are new posts to my subscribed threads but I did not get notified.
    Help?
     
  2. Judy

    Judy Chicken Obsessed Staff Member Premium Member

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    At the top of your page, click profile then edit community profile and see what your settings are. When you are in a topic this setting will be the default, but you can change it for that thread. You can also choose your default if you click on subscriptions at the upper right of the page.

    I have mine set in my profile for don't subscribe, because otherwise I automatically get subscribed to every topic I look at. When I want to subscribe to a topic, I have to click "subscribe" in the topic, then it gives me a choice for site only, or for several choices of email notification.

    Hope this solves it for you.
     
  3. kathyinmo

    kathyinmo Nothing In Moderation

    I am not receiving my email notices "immediately," either (as I have chosen them to be). Long lag, with some being a full day late.
     
  4. BarnGoddess01

    BarnGoddess01 I [IMG]emojione/assets/png/2665.png?v=2.2.7[/IMG]

    I have found the MOST useful way to manage subscriptions is by clicking on the word "Subscriptions" that appears in the upper right part of every BYC screen, beside search, right underneath your user name and Messages, just below the tab bar.
     
  5. kathyinmo

    kathyinmo Nothing In Moderation

    I know HOW to manage them. The thing is..... the ones I have chosen to receive "immediate" notifications on, I am not getting email alerts to in a timely fashion. Often times, it is a day later.
     
  6. BarnGoddess01

    BarnGoddess01 I [IMG]emojione/assets/png/2665.png?v=2.2.7[/IMG]

     
  7. Christie Rhae

    Christie Rhae Chillin' With My Peeps

    1,459
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    Big Island, Hawaii
    I have my subscriptions set for "Emmediatly" and have been getting the email notifications all along but ever since Sunday I have not got a email. I have not changed any settings.
     
    Last edited: Jan 24, 2012
  8. BarnGoddess01

    BarnGoddess01 I [IMG]emojione/assets/png/2665.png?v=2.2.7[/IMG]


    That one should probably be reported to Nifty. Sounds like a problem to me. [​IMG]
     
  9. Christie Rhae

    Christie Rhae Chillin' With My Peeps

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  10. Christie Rhae

    Christie Rhae Chillin' With My Peeps

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    [​IMG] Well I pm-ed Nifty-Chicken but was told I ought to post my question on the public forum. lol! So now it is up to you fine folks to help me with this problem. [​IMG]
     
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