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Not receiving subscriptions in my email.

Discussion in 'Random Ramblings' started by Michael OShay, Nov 13, 2015.

  1. Michael OShay

    Michael OShay Chicken Obsessed

    25,582
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    May 14, 2014
    Montana
    I've stopped receiving subscriptions in my email and was wondering if anyone else was having this problem?
     
  2. Yorkshire Coop

    Yorkshire Coop Moderator Staff Member

    17,066
    2,259
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    Aug 16, 2014
    Yorkshire UK
    My Coop
    Last edited: Nov 13, 2015
  3. Michael OShay

    Michael OShay Chicken Obsessed

    25,582
    2,127
    438
    May 14, 2014
    Montana
    Thanks. My subscriptions are not being sent as spam or junk mail so I sent a PM to NiftyChicken. Hopefully the techs can fix it soon.
     
    Last edited: Nov 13, 2015
  4. Yorkshire Coop

    Yorkshire Coop Moderator Staff Member

    17,066
    2,259
    418
    Aug 16, 2014
    Yorkshire UK
    My Coop
    Did you get it sorted out @Michael OShay?
     
  5. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    34,759
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    Dec 26, 2006
    California - SF East Bay
    Hi Michael,

    Our records have the following report from your email account: "Bounced Email"

    This means that your internet provider is blocking our emails to you.

    At this point your options are to:

    1) Contact your email provider and have them "whitelist" BYC and our email address [email protected] (basically removing our emails from your block list)
    2) Change to another email provider

    After you've done either and or both of those things, let me know via PM and we can keep an eye on the emails from our server to see if they are going through, bouncing, or being rejected.
     

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