Not receiving subscriptions in my email.

Discussion in 'Random Ramblings' started by Michael OShay, Nov 13, 2015.

  1. Michael OShay

    Michael OShay Chicken Obsessed

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    May 14, 2014
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    I've stopped receiving subscriptions in my email and was wondering if anyone else was having this problem?
     
  2. Yorkshire Coop

    Yorkshire Coop Moderator Staff Member

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    Last edited: Nov 13, 2015
  3. Michael OShay

    Michael OShay Chicken Obsessed

    25,582
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    May 14, 2014
    Montana
    Thanks. My subscriptions are not being sent as spam or junk mail so I sent a PM to NiftyChicken. Hopefully the techs can fix it soon.
     
    Last edited: Nov 13, 2015
  4. Yorkshire Coop

    Yorkshire Coop Moderator Staff Member

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    Aug 16, 2014
    Yorkshire, UK
    My Coop
    Did you get it sorted out @Michael OShay?
     
  5. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Hi Michael,

    Our records have the following report from your email account: "Bounced Email"

    This means that your internet provider is blocking our emails to you.

    At this point your options are to:

    1) Contact your email provider and have them "whitelist" BYC and our email address [email protected] (basically removing our emails from your block list)
    2) Change to another email provider

    After you've done either and or both of those things, let me know via PM and we can keep an eye on the emails from our server to see if they are going through, bouncing, or being rejected.
     

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