We signed with a company to install insulation. DH and the sales guy worked out what they thought was best for our odd design. Installers show up today and say they can't do what sales guy said and that we aren't prepared for the install the way we should be. I say "OK Leave then." DH is not home to go over it, and I am not clear about what they're talking about. They say no they want to get the job done. Installer and DH talk over the phone and agree on the job essentially. When the job is done the guy says OK pay me. I say no. I did not know full final payment was due today, and this is not the job we signed on for so I want DH to approve it first. Guy gets mad and says he'll be fired etc. I say Tough. DH calls sales office and complains about the job after I send him pictures. It is not what he asked for and he thinks it isn't what we paid for. He thinks we got less than we were quoted for. Now there is going to be a full meeting here sales, installer, production boss and DH. I swear every time we have workmen here when DH is not something goes wrong. Do they really try to pull stuff because he's not here or is it just coincidence? Did they pull stuff or is this semi - normal miscommunication??