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paypal error, trying to order bumper sticker

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by jesseyarnell, Jan 25, 2010.

  1. jesseyarnell

    jesseyarnell In the Brooder

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    Oct 29, 2009
    i was trying to order a bumper sticker earlier, and i kept getting blocked by an error from paypal saying there was an error with the merchant. anyone else getting this error. how am i supposed to pay? thankyou,

    jesse
     

  2. DuckLady

    DuckLady ~~~Administrator~~~BYC Store Support Staff Member

    33,180
    2,376
    551
    Jan 11, 2007
    NE Washington State
    I see you have an order in process.

    Please try to go back into your order. Sign in and go to your cart and try again.
    If it doesn't work, PM me and I will delete your order entirely and you can try again.
     
  3. jesseyarnell

    jesseyarnell In the Brooder

    10
    0
    22
    Oct 29, 2009
    when i click 'confirm order,' i get this message "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address."

    how do i pay? or enter my paypal info? not sure what's going on, thankyou so much for helping me,

    jesse
     
  4. DuckLady

    DuckLady ~~~Administrator~~~BYC Store Support Staff Member

    33,180
    2,376
    551
    Jan 11, 2007
    NE Washington State
    You will need to double check your address in your BYC store account.
    You have different states listed for the same address.
     

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