Went into a pet store to get a rat for my snake. My usual store went out of business a week ago so i have been searching for a new one. Me and my BF walk in and they have all sorts of animals. We play with the bunnies and ferrits for a bit then look at the rats. They wanted $15-20 per rat becuase they said they were pets not snake food We decied to go to a new place but finish looking around before. We went over to look at the dogs and they were the sadest looking dogs i had ever seen in there! (this was not my first time there just the first time in about 2 years) There was poop all over the cages and the dogs were covered in it and looked so sick. We felt so bad and walked over to retiles. One of the workers had just lost a spider and had no idea where is was and there was a dead snake in one cage. The people could have cared less. We said something and then got rudfully turned away to another part of the store where there was a makaw. It was in a 10 gallon tank with a lid on it and a bowl of food ad water. And a towel on top of the cage covering the mesh top. I asked how old he was becuase he wasnt fully feathered yet. They said under 2 months! And asked about the food becuase it should still be hand feeding. They said it was fine and not to worry that they were the experts and walked away. I cheack the thermometer in the cage and it said 70 and this poor thing was shaking and wanting its way out to me. I took him out and it went right under my arm and between my body where is was warm. I felt so sorry for it and wanted to bring him home with me so bad for proper care. Someone saw i had him out and came over and took him and said we were ban from the store. i asked to speak to a manager about the care of the animals and staff. He told me the same. They were the experts and i needed to leave things alone and leave the store. What can be done about this and how can i help these animals? I am so worried more animals will die or even that makaw. He really hit my heart running so close to me like that. And you can tell he was hungry to.