Possible new site issue? [Subscriptions]

Discussion in 'BYC Website & Forum Feedback & Announcements' started by Teila, Dec 26, 2016.

  1. Teila

    Teila Bambrook Bantams Premium Member

    It could just be me but today Tuesday, December 27 2016 at around 09:00AM Eastern Standard Time, Australia, the following is occurring.

    In the past, when posting on a thread, it is automatically added to my ‘Subscriptions’ view.

    This is still happening for some posts but not others.

    For example: I posted on the below thread and it did not appear in my Subscriptions list:

    https://www.backyardchickens.com/t/1146395/gangsta-chickens-take-on-crows

    I have since Subscribed to it manually.

    Another example which I have not altered [manually subscribed to]:

    I posted on the Topic of the Week:

    https://www.backyardchickens.com/t/1146334/topic-of-the-week-getting-started-keeping-chickens

    As you can see on the below, I have a ‘last post’ showing in the 'New Posts' view, however it is not showing up on my Subscriptions while other posts from today are:

    [​IMG]

    [​IMG]

    [​IMG]

    If I open up the thread, it gives me the option to Subscribe which I believe should not be there because I am subscribed by my post:

    [​IMG]

    Other threads on which I have posted today are automatically showing in my Subscribed so I do not believe it is a setting on my preferences and I have not made any recent changes to my preference settings [than I know of [​IMG]].

    I am using Google Chrome on Windows 10 Pro.

    Regards
    Teila

    Edited to Add: I have logged out and back in again and the Topic of the Week on which I posted is still not showing in 'Subscribed'.

    It does, however, show up in my recent activity:

    [​IMG]

    But still not on my Subscriptions, but this thread does:

    [​IMG]
     
    Last edited: Dec 26, 2016
  2. casportpony

    casportpony Team Tube Feeding Captain & Poop Inspector General Premium Member

    56,789
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    My Coop
    Same thing is happening to me.
    Chrome version is 55.0.2883.87​
    Windows 10 Pro​
     
    1 person likes this.
  3. Teila

    Teila Bambrook Bantams Premium Member

  4. casportpony

    casportpony Team Tube Feeding Captain & Poop Inspector General Premium Member

    56,789
    11,631
    751
    Jun 24, 2012
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    I posted on a bunch of new threads today, so I guess I should double check all of them. [​IMG]

    -Kathy
     
  5. Teila

    Teila Bambrook Bantams Premium Member

  6. casportpony

    casportpony Team Tube Feeding Captain & Poop Inspector General Premium Member

    56,789
    11,631
    751
    Jun 24, 2012
    My Coop
    The techs will want to know this:
    • Reproducibility: Were you able to reproduce this problem consistently?
    • Repro Steps: What steps did you take to reproduce this problem?
    • Expected: What action did you expect to occur when this bug appeared?
    • Notes: Any additional information that will help us diagnose the issue
    • Browser, active browser add-ons, and operating system
    • URL where the issue occurs
     
    Last edited: Dec 26, 2016
  7. Teila

    Teila Bambrook Bantams Premium Member

    Reproducibility: Were you able to reproduce this problem consistently?

    Yes, on multiple threads:

    https://www.backyardchickens.com/t/1146360/chickens-not-eating

    https://www.backyardchickens.com/t/1146334/topic-of-the-week-getting-started-keeping-chickens

    https://www.backyardchickens.com/t/1146392/hen-coughs-only-when-im-around

    https://www.backyardchickens.com/t/1146395/gangsta-chickens-take-on-crows [Manually subscribed in the meantime]

    Repro Steps: What steps did you take to reproduce this problem?

    I have not taken any steps to reproduce the error as I believe I have enough examples?


    Expected: What action did you expect to occur when this bug appeared?

    I expected the threads to appear in my Subscribed view after posting on them. Other threads that I have posted on for the first time today have appeared in my Subscribed view. For example:

    https://www.backyardchickens.com/t/1146385/is-my-chicken-a-hermaphrodite

    https://www.backyardchickens.com/t/1130385/brooding-chicken

    https://www.backyardchickens.com/t/1146348/problem-male-duck

    Notes: Any additional information that will help us diagnose the issue

    Not sure I can provide any further information than I already have above [screen shots etc], but please do not hesitate to let me know if you require further information.

    Browser, active browser add-ons, and operating system

    Google Chrome Version 55.0.2883.87
    Windows 10 Pro

    I do not believe any of my Add-Ons would be relevant but can provide them if needed.
     
    1 person likes this.
  8. casportpony

    casportpony Team Tube Feeding Captain & Poop Inspector General Premium Member

    56,789
    11,631
    751
    Jun 24, 2012
    My Coop
    Reproducibility: Were you able to reproduce this problem consistently?
    Can't reproduce now.

    Repro Steps: What steps did you take to reproduce this problem?
    n/a

    Expected: What action did you expect to occur when this bug appeared?
    I expected the threads to appear in my Subscribed view after posting on them.

    Notes: Any additional information that will help us diagnose the issue
    n/a

    Browser, active browser add-ons, and operating system

    Google Chrome Version
    55.0.2883.87​
    Windows 10 Pro
     
  9. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Thanks everyone! It really helps to have all that info, especially from multiple people!

    That helps us isolate if it's a BYC problem, a user problem (like with their computer or network or browser), or something else.
     
  10. Teila

    Teila Bambrook Bantams Premium Member

    Howdy Nifty .. thank you :)

    The threads that I have highlighted above that are not showing as subscribed, even though I have posted. Can I go ahead and manually subscribe to them now or would you prefer that I did not as this may mess up troubleshooting?
     

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