I tried the official thread and no one is there-- and I REALLY need an answer!! My machine is brand new-- got it for xmas. Took it out the box a couple of days ago and turned it on. The glass therm attached to the lid read 101. So I adjusted it down to read 100. I did see where people said that the egg tray would read lower (or correctly with the glass therm at 100). After adjusting it yesterday, I let it sit there all day and all night. It still read 100 this morning. So I loaded the eggs in. Came home from church and now it reads 101 again!?!?! What??? Why would the temperature rise after it had been fine for nearly a whole day? I did have to stick a wadded up paper towel in one row because there are only two eggs in that row-- and i didnt' want them falling over. That is the only thing I can think of that is 'wrong'. I don't have a digital temp-- I bought one a few days ago on Amazon and it won't be here for a couple more days. Will the eggs be okay? Do I dare adjust the temp now??