OK I'll start by sharing my policy... I have replaced eggs for 'no hatch'. Every now and then I have replaced even for only 1 or 2 hatched... but I am now getting people who get 3 or 4 chicks and want their eggs replaced. Or want to schedule thier replacements. Like 'I would like replacement eggs please ship on March 14th.' I find this unacceptable. If you want FREE repalcements I feel you should be ready to take them now or as soon as I am able to ship. I raise helathy poultry started from some of the best stock in the country. I feed an excellent diet and provide pasture to range. I keep them free of parasites and disease. I have them tested annualy by a vet. I test hatch my own eggs with good-great results. I pack carefully and ship by USPS priority... yet some folks have bad hatches... I am sure some of them do all they can too with temp/humidity, etc. But does a bad hatch make it my problem? Even 'no hatch'? In the same week from the same bunch of eggs that any bad hatch occurs I have someone else e-mailing to say "the hatch went great... every egg hatched" or "10 of 12 hatched" or "I got more than I ever thought possible"... So I am curious to know what others do. Do you replace eggs or not? and why? I am feeling a little taken advantage of this morning but maybe I am just hormonal and cranky.