- Oct 18, 2007
- 1,388
- 9
- 171
Yesterday I called a local garden supply to have a dump truck full of compost delivered to my home.
The man taking the order tells me he'll have them bring it today (Tuesday). I say, "Please don't, it's going to rain Tuesday & Wednesday, so if it can't come today (Monday), then Thursday or Friday will be fine. He says, "We'll try to get it there today (Monday)" and takes my phone #. Yesterday passed by, no one showed, no one called. This morning he calls to say "We're loaded and on our way."
Now I've got to gather every tarp & sheet & a pile of bricks to hold it down, stand out in the rain to cover 12 square yards of soggy compost - the very thing I was trying to avoid.
This is nothing compared to what a friend went through with a credit card company. His Aunt passed away, leaving him the executor.
He called & canceled her card. Three months later he gets a bill in her name with a membership fee & interest charges on the unpaid fee.
He calls to say he canceled the card on such & such a date. They say , "We have no record of that."
He: "Well then please cancel it now."
Them: "We can't until the balance is paid."
He: "She passed away on ------ and will not ever use the card."
Them: " We can't close the account until the balance is paid. If it isn't paid we will send it to collections. That will adversely affect her credit score".
He: "I don't think she'll mind."
He spent another hour on the phone with two other people up the command chain until it was resolved.
It's so frustrating that no one seems to be able to listen anymore........
The man taking the order tells me he'll have them bring it today (Tuesday). I say, "Please don't, it's going to rain Tuesday & Wednesday, so if it can't come today (Monday), then Thursday or Friday will be fine. He says, "We'll try to get it there today (Monday)" and takes my phone #. Yesterday passed by, no one showed, no one called. This morning he calls to say "We're loaded and on our way."
Now I've got to gather every tarp & sheet & a pile of bricks to hold it down, stand out in the rain to cover 12 square yards of soggy compost - the very thing I was trying to avoid.
This is nothing compared to what a friend went through with a credit card company. His Aunt passed away, leaving him the executor.
He called & canceled her card. Three months later he gets a bill in her name with a membership fee & interest charges on the unpaid fee.
He calls to say he canceled the card on such & such a date. They say , "We have no record of that."
He: "Well then please cancel it now."
Them: "We can't until the balance is paid."
He: "She passed away on ------ and will not ever use the card."
Them: " We can't close the account until the balance is paid. If it isn't paid we will send it to collections. That will adversely affect her credit score".
He: "I don't think she'll mind."
He spent another hour on the phone with two other people up the command chain until it was resolved.
It's so frustrating that no one seems to be able to listen anymore........
