I shipped out one of my hens yesterday and they said she would be there by 3pm today! but yet she is still in MN what should we do we have called looking for answers but no one knows anything about her! when do I go into the post office and request a refund????? or can I not? what can I do to find out where she is ive tried tracking her she was shipped with a whole tomato along with scratch so is there a chance that she will die of dehydration or anything? any info would be great!