Subscribing issues

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by Kusanar, Feb 18, 2016.

  1. Kusanar

    Kusanar Chillin' With My Peeps

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    Roanoke area, Va.
    I have recently been having trouble with the subscribe button. On a few threads now I have clicked subscribe and it tells me it failed to create the subscription... I have tried 2 different computers on both Firefox and IE and have the same results. I DID manage to get one to subscribe finally, I think I tried it on my Kindle. But this has happened on every thread I've tried to subscribe to lately.

    Any ideas?
     
  2. XxMingirlxX

    XxMingirlxX Chillin' With My Peeps

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    Lancashire, England
    I don't know what's going on but if you are having trouble, posting in a thread automatically subscribes you to it.
     
  3. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    We're looking into it. Can you post the exact error / message it gives you. A screenshot would be even better if possible.
     
  4. DuckLady

    DuckLady ~~~Administrator~~~BYC Store Support Staff Member

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    Washington State
    If you go into your account preferences, you can change your subscription preferences. I just peeked at yours and it is set to automatic.

    Go to Profile>Edit Account Details>Notifications and Subscriptions>Default Subscription Frequency
    There you can change it and hit "Save".
     
  5. Kusanar

    Kusanar Chillin' With My Peeps

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    Roanoke area, Va.
    Actually, I know that's how it's supposed to work, but it won't let me subscribe to this thread and I had to come check to see if there were any replies because it didn't tell me.
     
  6. Kusanar

    Kusanar Chillin' With My Peeps

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    Apr 30, 2014
    Roanoke area, Va.
     
  7. Kusanar

    Kusanar Chillin' With My Peeps

    1,414
    1,757
    226
    Apr 30, 2014
    Roanoke area, Va.
     
    Last edited: Feb 19, 2016

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