It is really disgusting that they allow eggs and live animals to be shipped yet do NOTHING to ensure their safe arrival. Had a shipment of 20 eggs. One was broken and all were badly shaken up (seller packed very well, BTW). Ended up removing several because the yolks were scrambled...some started developing and died, some did not. Well, the hatch is now over and today I got the biggest shock. I lost several because the air cells were damaged and took over most of the space in the shell....the babies didn't even have room to develop. But here is the worst. Two babies hatched with severely crossed beaks and missing an eye (they HAD to be x-rayed). That's right, TWO one eyed chicks in one hatch. One died almost immediately so I assume she had other issues too, the other is still alive, for now. Out of this shipment of 20 eggs I got 2 seemingly healthy chicks. I just don't understand how they can agree to ship living creatures and then be so careless about their welfare.