Basically I sent an email explaining that I was treated very rudely when I entered her store, and that just because I am a teenager does not mean that I should be treated like a juvenile delinquint. I tried to do this as politely as possible. I recieved an email back this morning basically saying that its his business and he can run it the way he wants, and saying that he is in debt as it is and that he will be in the same boat with or without my business. It also said, and I quote "You seem very juvenile and immature and I'm sure I will be in the same situation without your business so bottom line is that all you are telling me is that by losing your business I am just getting rid of one more headache. And I will definately talk to my employee and tell her to keep up the good work. And just for some clarity I am writing this email to aknowledge your complaint as we aknowledge everyone that has a question or complaint. I do not expect a response and will not read one if recieved. I think this is just a situation of someone getting angry because they got knocked off of there high horse. This is my business and I will run it as I feel necessary. All I can do is hope you stick by your word and will not be returning. " Am I supposed to feel bad for him because he is losing his business? Maybe if he treated people better he would not be in this situation. Jeez. I'm just so frustrated! Should I have even brought it up? I'm not the only one who has had a problem.