I got the call 5:30 this morning my chicks were at the post office. I ran right over to pick them up and they were all alive (I was afraid to check in the box):jumpy They started drinking and eating with no problem, no pasty butt so far either. One little BO was a little wobbly and has a red mark on her beak where it attaches to her face it looked like blood but nothing wiped off? I thought maybe she was pecked but couldn't tell. Temp question... Should you keep the thermometer right under the light or off to the side? The chicks go back and forth under the light. They will be huddled together one minute and then spread out the next and nosier than I thought they would be, especially one little one seems to be the boss already. The temp should be good, is this normal? My kids and I are in love already! I was late to work because I was fussing over them making sure everything was like it should be! Can you say...."MOTHER HEN"! We ordered from Healthy Chicks and More-would recommend them-fast service (1 week from order time to delivery) and all chicks look great!