I recently purchased a 1502 sportsman cabinet incubator. I used and still have an LG still air incubator I have hatched from for almost 5 years with good luck... Well I wanted to upgrade to the caddie. I started up the bator like I was suppose to and everything was fine for over 24 hours so I sat some eggs... then everything went haywire. I finally found out that the humidity pan valve was not working properly. the water wasn't running from the 5 gallon holding bucket. inside the humidity pan theres a floating device when it drops so low it is suppose to fill up with water. on the top of the floating device there is a pin that can be pushed to the left or right. could this matter which direction this pin is in for water flow to the pan? I think for right now everything will be ok. any tricks tips or secrets to the sportsman would greatly be appriciated...thanks in advance. I hope I explained my problem well enough.. for back up I have jars full of water with spounges inside for more humidity and still is only @ 48 to 50% on day 21 in lockdown.. God Bless!!!