I'm fuming right now. I've called several numbers and I tell you, no one here knows anything. I spoke to my PO and get lady that kept telling me I had the wrong tracking number. I DID NOT! Then she finally sees it's in Lincoln and says "well why did they send it there?" Said I had no idea and she kept asking if I had them hold it there! ?????????????? I told here what was in the box. Hatching eggs, and she says "oh, that's not good. But they are just chickens right? Do you really have someone send you eggs and do you eat them? I think I got the cleaning lady. Then I ask how I get my package and she said she didn't know. WHAT??? Finally she says if she gets the time she will call and she'll get back to me if they call her back. I asked if there was a number I could call and I couldn't understand what she was saying, so she said look it up. I called customer service with the number on the website and open till 8pm and I get a guy who finally gets it through his head that I need a package deliver at an addressed in Modesto NOT Lincoln where it is sitting. The shipping info is all correct, this is a problem with what they do with packages. I told him what was in the package and HE said "is it just chicken eggs? They can't be that expensive, so you may want to order more." He gave me another number and I called but not open until tomorrow. I just hope they don't play volleyball with it before they send it out. IF they ever do. Last month I missed a delivery, but that was my fault. I was at the hospital with my mom. When I got home the next day it was too late to pick them up, but I was there at 0 dark 30 to get them next morning. These hatched at 50% Next package I had sent I had to pick up also, so when I got home from my Mom's funeral I picked them up. I had another shipment coming and all of a sudden my dad dies too and I have to leave town. We had a friend stay to watch the animals and the house, but during that whole time no package or deliver ships or anything, so I pm the seller and let her know. She traced it and it was at my PO since th day I had picked up the second box! They had even written "Box 1 of 2" all over it, but they gave me box 2 which didn't say anything about box 1. All the chickens from these 2 packages have hatched, the first one only hatching 4 out of 24, second one 1 out of 9 and I have the another one that as far as I can tell with 2 eggs developing, lots with broken aircells and 2 bloodrings Now this mess! These are my Welsummers from okiehen I don't know what I'll do if I loss them to. So I got a good hatch of BCMs and Ameraucana's, No Polish but 4 Ameraucan and EES and 1 EE and NO BCMs from these last hatches. They better hope my Wellies hatch or I'm gonna be one the news I want my chicks!!!!!!!!!!!!! I'm getting my Sportsman fixed next month and I want to fill it with my dream flock! At this rate I could drive around the country and pick them up myself. It would be cheaper! Sorry but I needed to vent.