A good while back I placed an order for day old chicks through MM hatchery. I have always ordered my chicks from them and NEVER had any issues. They were supposed to arrive either Monday or Tuesday of this week,...they never came,... I called the PO yesterday morning to make sure they didn't come in,..and yes they knew since last week I was expecting them. Their answer was no,..they were not there. So I called MM hatchery,...my chicks were shipped on Saturday and nobody seems to know what happened to them! I really expected to get a call this morning to come and pick up a box of DOA chicks at the PO,..but nothing. MM hatchery was real nice about the situation and refunded all my money,..even shipping costs. I assured them that I understood it wasn't their fault, that the USPS had really dropped the ball on this one. So beware fellow chicken lovers,..its not always the hatchery at fault. I hope someone stole them and took them home and fed them and kept them warm,...I can't bare the thought of the little things starving and getting chilled and dying... I will never order chicks through the mail again,...I will hatch my own.