- Nov 17, 2012
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Anyone else have the same problem we did with MyPetChicken in getting a refund for eggs delivered cold and therefore unsuccessful on arrival?
Here's what happened: We ordered 8 fertilized eggs for our daughter. We live in PA, we paid 32 dollars for shipping. We expected next day delivery so they would arrive warm. Instead, MyPetChicken shipped on a Friday, and they arrived on a Monday. They clearly did not use overnight delivery. We know this because they sent us an email saying that they had shipped on Friday. When the eggs arrived cold on Monday, we emailed them and asked what had happened and why they hadn't done overnight delivery. Their answer was that the US Post Office works on Sunday, even if it's not open to customers. So in other words they shipped it slow boat.
When we asked for a refund, we were told we could have a 50 percent discount on our next shipment. It goes without saying that we are not interested in ordering from them again. Has anyone else been more successful in getting refunds or getting a prompt or reasonable answer from this company?
Here's what happened: We ordered 8 fertilized eggs for our daughter. We live in PA, we paid 32 dollars for shipping. We expected next day delivery so they would arrive warm. Instead, MyPetChicken shipped on a Friday, and they arrived on a Monday. They clearly did not use overnight delivery. We know this because they sent us an email saying that they had shipped on Friday. When the eggs arrived cold on Monday, we emailed them and asked what had happened and why they hadn't done overnight delivery. Their answer was that the US Post Office works on Sunday, even if it's not open to customers. So in other words they shipped it slow boat.
When we asked for a refund, we were told we could have a 50 percent discount on our next shipment. It goes without saying that we are not interested in ordering from them again. Has anyone else been more successful in getting refunds or getting a prompt or reasonable answer from this company?