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Prior to getting a new bird and placing her in quarantine, in presence of the owner inspect her top to bottom for the following: lice/mites, pasted vent, scaly leg mites, bumblefoot, put your ear to her chest and listen for any gurgling, wheezing, clicking noises... look inside her mouth for sores or anything abnormal, check inside her ears for wax or goop, ask the owner if she's been wormed and if there has been any other treatments given to her, what she is being fed and how old she is, what does her poop look like and any parasites in it. This inspection takes less than 10 minutes to do and will be well worth your time. Dont be afraid or shy about asking the owner questions...the inspection that you perform and questions asked will save you from headaches in the future. If you run across any these issues, I would politely explain the problem that needs to be addressed, thank the owner, then leave.
That's great advice from Dawg. We got screwed on our first group we got off Craigslist, worms and lice and who know's what else. We really didn't know a thing about chickens when we got them and believed everything the guy told us; I'm pretty sure he was just dumping his problem hens on us gullible saps. Worked out well in the end though after all the meds, feather-doctoring, etc.