I ordered a coop from a builder on November 12th, 2010. That's when he got the deposit. Since then, it has been delay after delay, the builder has been VERY difficult to get a hold of, and it is now well past 3 months since I ordered it. The contract says 4-6 weeks, and his emails stated 3-4 weeks. I am so incredibly frustated and this jerk had NO clue why I am frustated! I have been waiting on this coop way too long, and this morning the coop guy emails ME and says he doesn't know why I am frustated but he doesn't want to deal with me and will be sending a refund. I told him numerous times if he could bring the coop by this weekend I definately still want it... I don't know.. I am so frustated, and heartbroken that this whole mess turned into what it did. My girls were expecting a big 8x6 NICE coop, I cleared the land and area it was going in, I have taken days off work to meet him and then no call and no show, I have changed interviews to meet his times. I am utterly burnt! I need a coop, but my only price options are metal or plastic prekit sheds because I don't think I can afford wood for 400 dollars. I told him my work field is customer service, and if he wanted a person to handle calls and customers (BECAUSE HE NEEDS ONE) I would be happy to do that! He got very rude and spiteful in the response email, and I felt like I was dealing with a 4 year old rather than a grown man... ARG!!!!!! Am I crazy?! What would YOU guys have done?