Today 4:09 pm idealpoultry New member Registered: 09/25/2007 Posts: 2 E-mail Re: Best large hatchery for true to type?I think most people will find if they have problems with products they recieve from Ideal, if they will contact us directly the problem can be solved immediately. It is the problems that we don't know about or find out about on these boards that we can't solve. If you purchase poultry from Ideal and experience a problem, please contact me directly at [email protected] or give us a call at 254-697-6677 ext. 5406 is Carol Tucker and she is our expert problem solver. Ideal ships over 4 million chicks a year and by human nature there will be errors made, but we will correct the problem if given the chance. Teri, Ideal Poultry Last edited by idealpoultry (Today 4:10 pm) Online Now at least some of our statements will get back to one of the hatcheries, Glad to see you joined and WELCOME. P.S. Are you offering discounts to BYC members?