What's wrong with the site?

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by Rare Feathers Farm, Jun 23, 2011.

  1. Rare Feathers Farm

    Rare Feathers Farm Overrun With Chickens

    The connection on here keeps timing out. It started last night for me and is still happening? All of the other sites I was on last night & this morning load just fine but this one keeps timing out???
     
  2. Rare Feathers Farm

    Rare Feathers Farm Overrun With Chickens

    The connection has timed out.

    The server at www.backyardchickens.com is taking too long to respond.


    * The site could be temporarily unavailable or too busy. Try again in a few
    moments.

    * If you are unable to load any pages, check your computer's network
    connection.

    * If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.
     
  3. Happy Chooks

    Happy Chooks Moderator Staff Member

    39,820
    1,299
    516
    Jul 9, 2009
    Northern CA
    My Coop
    Have you checked the internet connection? I usually get that when my internet is out.
     
  4. Cowgirlgrace

    Cowgirlgrace Chillin' With My Peeps

    Mine is doing the same thing. Connection is fine. All other sites work perfect. It either times out or the page comes up odd looking like a DOS page or something. If I keep trying I can get some pages to come up but not others. It seems to be random. It started last night for me too.
     
  5. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Anybody still having problems? We don't see anything on the server side and haven't been able to duplicate the problem.
     
  6. renart

    renart Chillin' With My Peeps

    673
    0
    139
    Mar 16, 2009
    Kingston, WA
    traceroute to www.backyardchickens.com (207.58.128.120), 30 hops max, 60 byte packets
    1 router.foxdog (192.168.2.1) 3.762 ms 3.744 ms 3.734 ms
    2 gghrwacobr5.gghrwacoro1.centurytel.net (69.29.184.9) 12.891 ms 13.855 ms 15.258 ms
    3 j1-ge-0-0-0.gh.centurytel.net (209.206.160.4) 15.533 ms 16.474 ms 17.896 ms
    4 bb-sttlwawb-jx4-02-ae4-0.core.centurytel.net (208.110.249.212) 20.921 ms 22.395 ms 23.317 ms
    5 te1-1-0d0.cir1.seattle7-wa.us.xo.net (216.156.100.13) 25.058 ms 26.254 ms 27.920 ms
    6 vb2002.rar3.sanjose-ca.us.xo.net (207.88.13.150) 47.737 ms 44.547 ms 45.485 ms
    7 207.88.12.182.ptr.us.xo.net (207.88.12.182) 47.716 ms 29.423 ms 29.538 ms
    8 206.111.12.198.ptr.us.xo.net (206.111.12.198) 31.252 ms 32.421 ms 34.082 ms
    9 te0-0-0-6.ccr21.sfo01.atlas.cogentco.com (154.54.7.173) 36.575 ms te0-0-0-6.ccr22.sfo01.atlas.cogentco.com (154.54.0.177) 37.131 ms te0-0-0-6.ccr21.sfo01.atlas.cogentco.com (154.54.7.173) 38.586 ms
    10 te0-2-0-0.mpd21.sfo01.atlas.cogentco.com (154.54.42.58) 39.535 ms * te0-1-0-2.ccr22.mci01.atlas.cogentco.com (154.54.30.70) 84.030 ms
    11 * * *
    12 te0-1-0-0.mpd22.ord01.atlas.cogentco.com (154.54.6.177) 71.869 ms te0-3-0-4.ccr21.dca01.atlas.cogentco.com (154.54.40.197) 98.052 ms te0-5-0-4.mpd22.ord01.atlas.cogentco.com (154.54.45.158) 69.656 ms
    13 * * *
    14 te3-1.mpd01.dca01.atlas.cogentco.com (154.54.31.50) 99.704 ms 95.463 ms vl3901.na41.b003328-0.dca01.atlas.cogentco.com (66.28.65.218) 96.036 ms
    15 * * *
    16 vl3601.na41.b003328-0.dca01.atlas.cogentco.com (38.20.40.34) 103.219 ms 103.220 ms vl3901.na41.b003328-0.dca01.atlas.cogentco.com (66.28.65.218) 97.346 ms
    17 38.104.30.102 (38.104.30.102) 101.368 ms * *
    18 * 209.50.254.14.servint.net (209.50.254.14) 225.039 ms *
    19 * * sc-sdv1348.servint.net (207.58.153.54) 95.149 ms
    20 * * *
    21 * * *
    22 * * *
    23 * * *
    24 * * *
    25 * * *
    26 * * *
    27 * * *
    28 * * *
    29 * * *
    30 * * *


    problems still there. My connection to everywhere else is fine. Very sporadic here..
     
  7. HorseFeatherz NV

    HorseFeatherz NV Eggink Chickens

    I know nothing about computers..........but noticed You are all WA peeps having the problem - (none here - just as a check in).


    Wonder if there is a problem in-state (do not know if that is possible) [​IMG]
     
    Last edited: Jun 23, 2011
  8. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Thanks for the details everybody, and thanks especially to renart for the trace!!! (if anybody else having problems can also do a traceroute, that would be fantastic!)
     
  9. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    We haven't been able to pinpoint what could be causing the problem. Here is what our Network Operations Center said:

    I have not found anything on your server that shows them being blocked. Is it possible for you to have them run WinMTR which can be downloaded at http://winmtr.net/download-winmtr/ and provide us with at least 500 pings? This information will be useful for our network engineers to see if there is in fact a routing issue to your server.​
     
  10. Cowgirlgrace

    Cowgirlgrace Chillin' With My Peeps

    Quote:
    Well, I don't know how to do that but will try and wanted to add that I wonder if we all have the same internet provider and it is with them somehow. Ours is Centurytel which is now centurylink. If I click on a page that I see it's going to be slow I just keep clicking and one of the clicks will eventually make it go.

    OK, kind of a computer dummie. Went to that page but had to choose 32 or 64 bit and I haven't a clue. And what is a ping?
     
    Last edited: Jun 23, 2011

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