What's wrong with the site?

[Rare Feathers Farm]

The connection on here keeps timing out. It started last night for me and is still happening? All of the other sites I was on last night & this morning load just fine but this one keeps timing out???

 

[Rare Feathers Farm]

The connection has timed out.

The server at www.backyardchickens.com is taking too long to respond.


* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

 

[Happy Chooks]

Have you checked the internet connection? I usually get that when my internet is out.

 

[Cowgirlgrace]

Mine is doing the same thing. Connection is fine. All other sites work perfect. It either times out or the page comes up odd looking like a DOS page or something. If I keep trying I can get some pages to come up but not others. It seems to be random. It started last night for me too.

 

[Nifty-Chicken]

Anybody still having problems? We don't see anything on the server side and haven't been able to duplicate the problem.

 

[renart]

traceroute to www.backyardchickens.com (207.58.128.120), 30 hops max, 60 byte packets
1 router.foxdog (192.168.2.1) 3.762 ms 3.744 ms 3.734 ms
2 gghrwacobr5.gghrwacoro1.centurytel.net (69.29.184.9) 12.891 ms 13.855 ms 15.258 ms
3 j1-ge-0-0-0.gh.centurytel.net (209.206.160.4) 15.533 ms 16.474 ms 17.896 ms
4 bb-sttlwawb-jx4-02-ae4-0.core.centurytel.net (208.110.249.212) 20.921 ms 22.395 ms 23.317 ms
5 te1-1-0d0.cir1.seattle7-wa.us.xo.net (216.156.100.13) 25.058 ms 26.254 ms 27.920 ms
6 vb2002.rar3.sanjose-ca.us.xo.net (207.88.13.150) 47.737 ms 44.547 ms 45.485 ms
7 207.88.12.182.ptr.us.xo.net (207.88.12.182) 47.716 ms 29.423 ms 29.538 ms
8 206.111.12.198.ptr.us.xo.net (206.111.12.198) 31.252 ms 32.421 ms 34.082 ms
9 te0-0-0-6.ccr21.sfo01.atlas.cogentco.com (154.54.7.173) 36.575 ms te0-0-0-6.ccr22.sfo01.atlas.cogentco.com (154.54.0.177) 37.131 ms te0-0-0-6.ccr21.sfo01.atlas.cogentco.com (154.54.7.173) 38.586 ms
10 te0-2-0-0.mpd21.sfo01.atlas.cogentco.com (154.54.42.58) 39.535 ms * te0-1-0-2.ccr22.mci01.atlas.cogentco.com (154.54.30.70) 84.030 ms
11 * * *
12 te0-1-0-0.mpd22.ord01.atlas.cogentco.com (154.54.6.177) 71.869 ms te0-3-0-4.ccr21.dca01.atlas.cogentco.com (154.54.40.197) 98.052 ms te0-5-0-4.mpd22.ord01.atlas.cogentco.com (154.54.45.158) 69.656 ms
13 * * *
14 te3-1.mpd01.dca01.atlas.cogentco.com (154.54.31.50) 99.704 ms 95.463 ms vl3901.na41.b003328-0.dca01.atlas.cogentco.com (66.28.65.218) 96.036 ms
15 * * *
16 vl3601.na41.b003328-0.dca01.atlas.cogentco.com (38.20.40.34) 103.219 ms 103.220 ms vl3901.na41.b003328-0.dca01.atlas.cogentco.com (66.28.65.218) 97.346 ms
17 38.104.30.102 (38.104.30.102) 101.368 ms * *
18 * 209.50.254.14.servint.net (209.50.254.14) 225.039 ms *
19 * * sc-sdv1348.servint.net (207.58.153.54) 95.149 ms
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *


problems still there. My connection to everywhere else is fine. Very sporadic here..

 

[HorseFeatherz NV]

I know nothing about computers..........but noticed You are all WA peeps having the problem - (none here - just as a check in).


Wonder if there is a problem in-state (do not know if that is possible)

 

[Nifty-Chicken]

Thanks for the details everybody, and thanks especially to renart for the trace!!! (if anybody else having problems can also do a traceroute, that would be fantastic!)

 

[Nifty-Chicken]

We haven't been able to pinpoint what could be causing the problem. Here is what our Network Operations Center said:

I have not found anything on your server that shows them being blocked. Is it possible for you to have them run WinMTR which can be downloaded at http://winmtr.net/download-winmtr/ and provide us with at least 500 pings? This information will be useful for our network engineers to see if there is in fact a routing issue to your server.​

 

[Cowgirlgrace]

Quote:

Well, I don't know how to do that but will try and wanted to add that I wonder if we all have the same internet provider and it is with them somehow. Ours is Centurytel which is now centurylink. If I click on a page that I see it's going to be slow I just keep clicking and one of the clicks will eventually make it go.

OK, kind of a computer dummie. Went to that page but had to choose 32 or 64 bit and I haven't a clue. And what is a ping?