Hi, Just got my 2013 shipment from a (new to us) hatchery, and had one DOA. But after a hour or so noticed one is probably not going to make it, tried to give her sugar water, but she is weak, not eating, barely has her eyes open, and the other chicks are stepping all over her. Once in a while you get these, right? But if its a chick you KNOW is not going to make it past the first night, do you claim those as well? Just curious.