I ordered 15 "top hats" and 15 "feather footed bantams" from MMcM. They arrived 11/1 with 3-DOA and 2 eyes stuck shut. Even the alive chickens did not look too good, they were sluggish and "just didn't look "right" :-( I called MMcM, the lady on the phone could not have been nicer and alluded to the fact that it was a bad hatch and I know it happens. I told her that I couldn't accept a credit since this was my kids' 4H project and they needed live chickens, 10-14mos old, October of next yr for the fair/poultry show. She said she would send me 10 replacements just in case anymore died(one did) to ensure that the kids had all of their chicks, if we called over the next 2days(48hr guarantee), there was no way to ensure they would have any available chicks, they were already out of top hats and had to replace that one loss with a feather footed. I can just about guarantee that if these chickens were in "normal" homes, we would've lost another 6, but as a stay at home mom I was here all day to nurse chicks Honestly, this was the hardest batch of chicks to raise that I have ever had, and I have had quite a few...gro-gel was a lifesafer, literally, and we are all feeling very accomplished for getting these guys through a full week!! We received replacements today 11/8, in that shipment we had 11 feather footed and 6 "packing peanuts" that I am guessing to be EEs. Honestly, at least 2 of the "packing peanuts" appear to be female and I thought only roo's were used for packing peanuts, but maybe because of the time of year(they are no longer selling most chicks) we got straight run, who knows. Regardless of what they are, they are all lovely! This batch of chicks are vibrant and healthy and perfect in every way!!! We have had no losses(12hrs) and aren't anticipating any(none look sick or unhealthy). I can see how the previous batch was a bad hatch, night and day between the 2 batches of chicks, just a week apart. The variety of chicks is great and we are having a blast playing "guess the chicken breed"... We have had such a great experience with MMcM and will definitely order from them again!!! We have ducks coming from MMcM next week, eggs that were supposed to arrive yesterday from MPC(but apparently they are behind and should come anyday), and layers from Meyer coming the following week(Thanksgiving week).