Lately I KNOW I have been forgetting important things, I messed up a finance issue, I forgot to take things to our board meeting, etc. Well today I was treated to a very expensive lunch in order to soften the blow. My attention to detail needs improvement or I will be put on probation at the end of the year. I know my first course of action is stay the heck off BYC during the day unless it is lunch. Now - I need suggestions from you wonderful people how to focus better. I have lost track of the number of projects I have and my Outlook reminders don't always work. One of my problems is the customer service gal that lets her phone ring off the hook and it is VERY distracting, because if she doesn't answer I need to. It pulls me off task on a regular basis. This I can address with my boss, no problem. They are very understanding people, and I am fully aware this is all my own fault. I need to have some tools to focus better!!! I used to be good at and clearly I have lost that skill.