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I have cleaned up this thread of argumentative, trolling and reactions. Please keep it civil and helpful. If you cannot be helpful, go find another thread where you can be. Please do not argue...the report button is your friend. Thanks to those who did use the report button.

Thank you Jean, that clears up a lot.

Quote: call anyway...until you get resolution. Squeaky wheel, you know. I am so sorry this happened. It is awful.