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I understand that part but , lets say you bought a new car and had it deleverd to your home and you had a pond, would it be responsble of the person to drop your new car off in the pond . eh no.
They need to make shure the packages are semi safe esepcally if there live animals , though...
Im so sorry for your loss.
Never give up and never surrender.
I would talk to anyone and everyone and I would take pictures with me and make eveyone look at them , if you have ot send in paper work send pictures , sometimes you ahve to show them what it was like humans can be very callous and if...