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So in regards to blue, they don't breed true. Most hatcheries have a disclaimer that when ordering blue birds you could also receive black or splash. Some lines of Jersey Giants do have brown or red leakage (which shouldn't be bred, but some people don't care), so again it's possible.

It can vary by hatchery. Some have a policy where they will sub in chicks of a different breed if they aren't able to fill your order. I would probably reach out to the hatchery with a picture of what you received and just phrase it as "I was expecting X breed, I just want to make sure I...