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UPDATE They sent me a copy of the e-mail they sent right out to me...complements of the internet it never made it to me. They have made every effort to make this right but since I'M HAPPY with my chicks I don't want a refund as I plan to keep them. My chicks are a week old now and thriving. I...

I have 24 beautiful chicks from them...started with 26 but 2 didn't survive BUT it was extremely hot and far from ideal shipping conditions. the 24 left are VERY healthy and energetic..now 7 days old. We had a mix up with my order which they were more than willing to fix but we like these chicks...