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I could be wrong but you may have to do a reset/recalibration after putting new batteries in.

Well unfortunately I can't upload a video of the issue...

Wondering if anyone else has had this issue with an Omlet door where basically it doesn't seal against the safety mechanism properly, and it can be easily opened from outside of the coop! I've already done a factory reset, recalibration, took the door off tried to clean it out etc and its still...