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Did you call Metzer and ask them how they would deal with this situation?

This was my first time working with Metzer and I have to say that they are wonderful to do business with.

They offered to replace or refund the loss. I don't want to replace the birds as I'll be back to school next week and I don't want to risk another post office debacle. I went back to the local post office and they can't say why they can't account for the time between Tuesday afternoon and...

I received the ducklings today. My order was 13 mallards and Metzer shipped 14 on Feb. 27, 2012 as promised. There were only 5 survivors. The rest of the story is this: I went to the post office last week and told them I was expecting live animals and asked to be notified immediately upon...

I just placed an order for Mallards. Ship date is Feb. 27. That is a perfect date as I am on Spring Break that week.