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It took them 1-2 days to answer from my experience. http://greenfirefarms.com/contact/ Send your email to [email protected] if it is about your order.

They did give him a refund. I wouldn't be worried, anyways let us know how your chicks show up.

It's dyed because it makes them more attracted to it. It's a probiotic + vitamins and its hydrating. They add it because they get better results with it, than without it. You can always request to the seller that they don't put it in, they won't mind. The mailing process is stressful, if they...

That is horrible, its just like you said. Poor little chicks

The gro gel isn't to be blamed at all, it is widely used and has been for many years. I seriously doubt the gro gel has anything at all to do with it. I believe it was a worker from the USPS not handling them correctly somewhere along the way, It's all i can think of. Maybe they didn't read...