Incubators don't turn eggs continuously...every couple hours tray will tilt. Set in one direction and check again in 2 hours then again in 4 hours...should have changed positions. On the 18th day you should remove eggs from turner and lay eggs flat then close lid again. Do not keep opening...
If you want a really good one that works brilliantly...buy an RCOM...I have King Suro 20...I think that is the one. Anyway, RCOM is good brand for incubator. It also is automatic humidity and temp and has self turning which is a must! Easy to use right from the start. Hovabator is good in...