Dh discovered the new tank for the water filter, split. It's spewing water. We got it in Feb., so it's only 3 months old. They're suppose to last for years. Yes, the tank itself is under warranty, but the medium will have to be replaced too, and it's expensive. Under the circumstances, it would be nice to get the medium at cost, instead of having to pay full retail again.
I got a new monitor yesterday. My other one was just under a year old (to me), when it began experiencing backlighting type issues. It should have been under warranty, BUT I got it through an Amazon vendor, instead of Amazon proper. Instead of the warranty starting when I purchased it, as it should have, Asus started the warranty when the vendor bought the monitor. That cut short the warranty period to me, by 3 months. I contacted Amazon, the vendor, Asus and could not get them to fix it under the warranty. To pay to send it back, have them fix it, and return it, would have cost right at the same amount to purchase a new one. In other words, it wasn't worth it to fix it, so I lived with it.
I checked into the Dell Alienware 32" 4K Quantum Dot-OLED Gaming monitor (AW3225QF). It's currently the best out there, and about $500 dollars cheaper than the Asus monitor I had. We have history with Dell, because of all the laptops we bought for the kids to homeschool with during the Covid scare. They gave us a little discount, and we're on a payment plan.
Dh was watching a few videos about possible repairs on monitors, to fix backlighting issues. I told him to have at it, on my Asus monitor, since I have the new one. When he got into it, one of the inside pannels (sandwiched between two other pannels) had places at the bottom with 4 significant long cracks at the bottom. I've never dropped, or abused it, so I was not the cause of the damage. To be honest, I don't think it was dropped in shipping either. It would seem to me, that to sustain that much, and that type damage, the outside, or one of the other pannels would have had to have been damaged too. I suspect it was defective from the factory, for it to be that way.
Anyway, the damage was far too extensive to be fixed with a simple repair. At least, Dh now knows what the inside of one looks like.
I got a new monitor yesterday. My other one was just under a year old (to me), when it began experiencing backlighting type issues. It should have been under warranty, BUT I got it through an Amazon vendor, instead of Amazon proper. Instead of the warranty starting when I purchased it, as it should have, Asus started the warranty when the vendor bought the monitor. That cut short the warranty period to me, by 3 months. I contacted Amazon, the vendor, Asus and could not get them to fix it under the warranty. To pay to send it back, have them fix it, and return it, would have cost right at the same amount to purchase a new one. In other words, it wasn't worth it to fix it, so I lived with it.
I checked into the Dell Alienware 32" 4K Quantum Dot-OLED Gaming monitor (AW3225QF). It's currently the best out there, and about $500 dollars cheaper than the Asus monitor I had. We have history with Dell, because of all the laptops we bought for the kids to homeschool with during the Covid scare. They gave us a little discount, and we're on a payment plan.
Dh was watching a few videos about possible repairs on monitors, to fix backlighting issues. I told him to have at it, on my Asus monitor, since I have the new one. When he got into it, one of the inside pannels (sandwiched between two other pannels) had places at the bottom with 4 significant long cracks at the bottom. I've never dropped, or abused it, so I was not the cause of the damage. To be honest, I don't think it was dropped in shipping either. It would seem to me, that to sustain that much, and that type damage, the outside, or one of the other pannels would have had to have been damaged too. I suspect it was defective from the factory, for it to be that way.
Anyway, the damage was far too extensive to be fixed with a simple repair. At least, Dh now knows what the inside of one looks like.
