Funny you say that aart. I couldnt get my girls under it either. I had one chick I got under it and she stayed under there for a couple hours but couldnt get the others to go under it. Theyve been using the light all week. :( Its fine since one of us is home, but if we need to go somewhere I do not trust that heat lamp left on with no one home. Ill try maybe a flashlight to lure them?
How are your chicks with the horizontal water nipple? We got them all to figure out how to use it, but it seemed their beaks werent pecking it hard enough to release the water. Ive got them using a small saucer & lid for a waterer for now.