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Ordered 20. Received 22. One dead on arrival; three others died same day; seven died next two days.

I’m glad you had a good experience with them. With one dead on arrival and three more dying the same day, that doesn’t qualify as “wonderful” for me. I can understand the chicks that died in the next two days not being refunded/replaced, but certainly having four dead on the first day...

I haven’t tried Hoover. I was excited because Cackle had black and buff Silkie chicks and all of mine are white. Only three black ones and 7 buff survived from the 21 plus dead on arrival chicks Cackle sent. I want to widen the gene pool and kinda mix and match with my current flock. I need...

Looking back at My Pet Chicken, McMurray and Meyer Hatchery, all three mentioned brooder plates as an acceptable heating source for new chicks. My Pet Chicken, in fact, recommend against using the 250 watt heat lights. Since I’ve used these places to get chicks from and successfully raised the...

They said they “updated” their policies…

Maybe I’ll experiment with next order by setting up brooder plate in one section and heat lamp in the other to see what the chicks decide, while still offering open are with less heat, food and water.

Sorry, I hit “send” too soon! I don’t like heat lamps as they’re always shining on the chicks, possibly affecting sleep patterns, and I’ve read that they can trigger aggression. I’m not convinced on the science of either of those notions but it supports my setup 🙄…. My personal experience with...

What heating method do you use?

No, I layer a paper similar to what you see on an exam table except it’s absorbent. Add some apple cider vinegar to the water and use a brooding plate for heat. 20% non medicated feed. Same setup I use for all chicks except the plate is lowered on an angle to height I use for quail.

Yeah, it is a disappointing experience this time. I ordered 20, received 22 but as I said, four died on arrival day. I wanted to introduce new genes into my Silkie population and hope the survivors can provide this.

I guess the other positive experiences I had with different hatcheries led to me not inspecting the fine print.

I hate to sound so negative and apologize for venting!

Nope, after all, it’s MY FAULT! I could possibly understand why no remedy for the Thursday and Friday deaths, but not the four on arrival day.

I received 22 Silkie chicks from Cackle Hatchery last Wednesday. One was dead on arrival, three died later that day, four died the next day and three more died Friday. I called Cackle Hatchery today and was informed that they have no culpability even for the DOA chick and the other 3 that died...