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I haven't dealt with this company but I did have issues with another company that advertises heavily on this web site. All it took for satisfaction was my telling them they felt me no choice but to warn others by posting my dissatisfaction on this site. They stepped up then .... at the mention...

I had very good results with an unsatisfactory product that I had ordered. It's from one of the 'sponsors' on this site. All I did was threaten (and it wasn't an empty threat) to post pictures of the product as received (the damages and poor workmanship) on THIS site -- and within a week I had...