OK we have been using the humidity pump for 2 weeks and it works, then STOPS working and just spins and spins and spins!!!!! We replaced ALL the hoses SEVERAL times. It will work perfect for a day or three, then it STOPS working. ***?!!?!?!?!?! I need to call Brinsea first thing Monday. Now that I am in lockdown it really can't hold 60%. I even ordered EXTRA tube when we bought it, and we have all but gone through it all. No way the tube could wear out after a few days. Sigh this IS so frustrating . My hubby thinks the design is TERRIBLE and they could have made this pump so much better. Maybe we just got a dud unit but we have spent HOURS messing with it. So frustrating!!!