I had bad luck with the health of my ducks from Metzer, but that is literally my life. ALL my animals have health issues, except for one duck. I ordered three ducklings, one came with a deformed bill and another was diagnosed with epilepsy. I contacted Metzer about the duckling with the bill, they were very nice about it and offered to ship two replacements but that would have put me above my desired limit. So good customer service, but I somehow ended up with two ducklings with problems.