Did anyone else get that email survey this morning about an hour ago?

OrganicChicken

In the Brooder
5 Years
Jun 6, 2014
44
2
41
Portland, OR
Got an email from BYC saying if i filled out a survey i would get a coupon for a free bag of food. By the time I clicked the link they said they already had enough answers, and there were no more. Did anyone get the survey? what were they asking? and what kind of free food are you getting?
 
There have been 2 other threads that I came across today about this, so far I have not heard about anyone getting the feed coupon. Everyone thinks it is a scam of some sort. I am hoping it isn't since I did the survey but after 16 minutes of doing the survey I got the message that I didn't qualify and don't get the free bag of feed. Haven't heard any kind of answer from BYC admin about the legitimacy of it though.
 
I got the same thing. It let me start the survey then said I was not qualified and would not receive a free bag of feed.
rant.gif
 
Hey everybody, thank you VERY much for the great feedback!! We're digging into this very closely to figure out what's going on!

Some background: We've worked with Purina for many years and they are a great supporter of our work here on BYC. Without sponsors and advertisers we wouldn't be able to offer these great resources for free to millions of people (it's SUPER expensive to run a site this big). You'll notice that not all the ads on BYC are chicken related... that's because it's SUPER hard to find enough sponsors interested in advertising chicken related products. That being the case, when we finally do find companies with products that match our site, we are extra happy to have them on board.

They came to us with a great offer. They want to understand peeps more to serve them better. They offered a free bag of feed to anyone who filled out the survey. We asked for specifics on who did and didn't qualify (since I hate the ol' bait-n-switch "you could be a winner" type of stuff as much as anybody) and here is what I was told:

, we thought pretty much all our members would qualify for the free bag, which is the only reason that we agreed to it.

We care deeply for this community and are extremely careful with this kind of thing.

My guess is that this is probably a glitch with the way they did the survey.

When I click the link I'm simply taken to this page:




It looks like Purina, or the company they are working with, simply didn't code the survey properly.

Again, we're looking into it and will keep y'all posted.


UPDATE 2:

We found out that they had a limit on the number of people that could take the survey. They didn't expect the response to be so huge (so, great job everyone!) and so anybody who clicked on the link AFTER the limit would get the notice like the one pictured above.

I also learned that here were also some questions that would disqualify someone from receiving the coupon, like if you were under 18, didn't have chickens, had over 200 chickens, already buy feed in bulk, etc.

I'm very upset that these requirements weren't posted in the email and also in the first page of the survey!

Update 3:

From Purina:
Quote:

"We are sorry for the confusion; deception or an unclear survey was never our intention. The email does state that to receive the coupon you have to qualify for the study and complete the questionnaire.

If survey takers do not pass the screening criteria and finish the whole survey, we do not include your information in the survey results. Only data from survey respondents who completed the entire survey are included in our analysis.

Thank you for bringing your concerns to our attention. We apologize for the confusion, and if you would provide your complaint and your mailing address to Purina Customer Service ([email protected] OR 800-227-8941) we will review your case for a coupon for your time."
 
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yes I got it as well. Can't believe I fell for it. I qualified but was told I would not get a free bag. So if it is from Purina they need to answer on why no one qualifies!
 
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I just unsubscribed. I hate when things go like that, makes you wonder what the purpose was anyway. sheesh! I wasnt looking for the free coupon as much as I was interested in helping with feedback as my company does from time to time as well.
 

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