No questions. Thank you for caring about those poor neglected animals.
As others have said, most people would have said nothing and taken no action. The one woman sounds like an imbecile that isn't fit to grow mushrooms, much less living, breathing animals. Part of the reason crap like that continues to go on at these swaps is because nobody says anything (don't want to step on anyone's toes - don't want to make waves), therefore it's seen as acceptable to cram 8 birds in a 2 bird cage, to make them suffer in the heat with no shade, to NOT keep them hydrated, etc.