Watolf
Songster
I wanted to make sure post here to beware other people. I already wrote down a form and submitted to Animal protection gov and BBB. I would recommend you guys to do it too if you guys ordered from same company and have issue with same thing.
Animal protection gov - https://www.aphis.usda.gov/aphis/ourfocus/animalwelfare/complaint-form
BBB- https://www.bbb.org/file-a-complaint
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I had such crazy first experience in 7 years of order chicks to shipping to my postal office.
I contacted to BBB and Animal protection gov. Due of concern amount of chicks’s death. I’m not only one who have issue but many clients as well.
——————————————
What i wrote to Animal protection gov:
Address- HILLTOP FARMS, 8383 N WEIRICK RD, CORONA, CA, 92883, UNITED STATES
Phone number- 6572341238
email- [email protected]
-------------------------------------------------------------------------------------------------
English is not my first language, please bear with me.
I ordered chicks from that company, which is small business. However, I have issue communicate with a person. At first I believed my four out of five chicks might died due of too cold. I wasn't used with their "two weeks old" chicks policy/TOS to shipping them, they said it's more stronger and safer than one day old. I still have solo survivor seem little off and struggles. She is near four weeks old now, I think.
They even said in TOS that they will not refund client once chicks in shipping box handed over to the USPS. It's become USPS's responsibility. I doubt it was USPS's fault. I did filled out a form and evidence for refund from USPS, got denied. I tried second time, denied.
I'm still waiting for a person to respond on the email, nothing. Only they gave me review email. Therefore, I put one star on review and wrote description. It's submitted into their website page where review are. They deleted it one-two days later after I reread review. Lucky, I was screenshot it before they can delete it. Then I start to keep eyes on the reviews, more clients posted one star reviews on June 1-4. I screenshot it too in the case. Then last night, I rechecked, all one star review deleted. I got suspected, it wasn't only mine too. I went to deep research about that company. I found so many negative information about that company which made me concern about highest rate death of chicks. I felt that company needed to check. even survivor ones are very small for two weeks old.
I paid around $150 for five chicks and shipping as well, person seem not want to be responsibility about chicks death.
you will able see so many complaint from clients too but in different website since main company website don't want share it in review. https://www.backyardchickens.com/th...gative-experiences-are-in-the-thread.1566527/
Hilltop farms's Review is at bottom, you will see most are five stars.
https://hilltopfarmspoultry.com/shop/english-chocolate-orpington
what they deleted is here I took a screenshots.
https://cdn.discordapp.com/attachments/306567109037785088/1115131514393464872/IMG_4551.png
https://cdn.discordapp.com/attachments/306567109037785088/1115131514657701998/IMG_4552.png
https://cdn.discordapp.com/attachments/306567109037785088/1115131515093913670/IMG_4553.png
Animal protection gov - https://www.aphis.usda.gov/aphis/ourfocus/animalwelfare/complaint-form
BBB- https://www.bbb.org/file-a-complaint
——————————————
I had such crazy first experience in 7 years of order chicks to shipping to my postal office.
I contacted to BBB and Animal protection gov. Due of concern amount of chicks’s death. I’m not only one who have issue but many clients as well.
——————————————
What i wrote to Animal protection gov:
Address- HILLTOP FARMS, 8383 N WEIRICK RD, CORONA, CA, 92883, UNITED STATES
Phone number- 6572341238
email- [email protected]
-------------------------------------------------------------------------------------------------
English is not my first language, please bear with me.
I ordered chicks from that company, which is small business. However, I have issue communicate with a person. At first I believed my four out of five chicks might died due of too cold. I wasn't used with their "two weeks old" chicks policy/TOS to shipping them, they said it's more stronger and safer than one day old. I still have solo survivor seem little off and struggles. She is near four weeks old now, I think.
They even said in TOS that they will not refund client once chicks in shipping box handed over to the USPS. It's become USPS's responsibility. I doubt it was USPS's fault. I did filled out a form and evidence for refund from USPS, got denied. I tried second time, denied.
I'm still waiting for a person to respond on the email, nothing. Only they gave me review email. Therefore, I put one star on review and wrote description. It's submitted into their website page where review are. They deleted it one-two days later after I reread review. Lucky, I was screenshot it before they can delete it. Then I start to keep eyes on the reviews, more clients posted one star reviews on June 1-4. I screenshot it too in the case. Then last night, I rechecked, all one star review deleted. I got suspected, it wasn't only mine too. I went to deep research about that company. I found so many negative information about that company which made me concern about highest rate death of chicks. I felt that company needed to check. even survivor ones are very small for two weeks old.
I paid around $150 for five chicks and shipping as well, person seem not want to be responsibility about chicks death.
you will able see so many complaint from clients too but in different website since main company website don't want share it in review. https://www.backyardchickens.com/th...gative-experiences-are-in-the-thread.1566527/
Hilltop farms's Review is at bottom, you will see most are five stars.
https://hilltopfarmspoultry.com/shop/english-chocolate-orpington
what they deleted is here I took a screenshots.
https://cdn.discordapp.com/attachments/306567109037785088/1115131514393464872/IMG_4551.png
https://cdn.discordapp.com/attachments/306567109037785088/1115131514657701998/IMG_4552.png
https://cdn.discordapp.com/attachments/306567109037785088/1115131515093913670/IMG_4553.png