How Do I Reset My Chicken's Time Zone?

[Teila]

[I work on an IT Support Helpdesk, so thought I would have some fun with this one]

How do I reset my chicken's time zone?

Date: 7th August 2014
Make: Chicken
Model: Silkie
Serial #: Tina.12102013

I purchased my Chicken 10 months ago, shipped in the box and assembled on site over a period of 3 weeks. I still have the receipt.

The Chicken has functioned normally and as expected up until 2 nights ago when it malfunctioned and laid it's first egg at 7pm. It shut down overnight and restarted the next morning without issue.

Today, however, it switched back to egg-laying mode at 05:30pm and I do believe it is going to again lay it's second egg during the night.

Obviously it is set to the wrong time zone. How do I reset it?

Note: there have been some extensive modifications over the 10 month period, so it will not fit back in the box for warranty repairs/replacement.

Your assistance is greatly appreciated.

Kind Regards
Teila

 

[vehve]

Clearly you've received a model meant for the European market. Have you considered the fact that you are just awake at the wrong time?

 

[Teila]

Many thanks for your prompt response to my query.

However, I do believe that the reference to my being "awake at the wrong time" can be construed as user error.

I have 4 other chickens (different models) that function normally so I do believe it is related to the model not the user!

Kind Regards
Teila

 

[vehve]

Many thanks for your prompt response to my query.

However, I do believe that the reference to my being "awake at the wrong time" can be construed as user error.

I have 4 other chickens (different models) that function normally so I do believe it is related to the model not the user!

Kind Regards
Teila

If the horizontal location programming is faulty on your model, is it possible that the latitude readings are off too? How does the chicken orient itself? Does it roost hanging down?

 

[Teila]

Once again, many thanks for your quick response.

Clearly the Tina.12102013 is dysfunctional as it does not roost but 'resets' in the horizontal position, no hanging of any description.

Are you suggesting that when I shut it down of an evening, I do so in such a manner that it is resting on it's top? Clearly, this is not a satisfactory resolution to this model's intermittent fault.

Kind Regards
Teila

 

[vehve]

Yes.

I shall now close this ticket as resolved. Should any more problems arise, please hesitate to contact technical support again.

Would you like to rate the level of service you've received?


Please rate the level of service you received:
[ ] Yes [ ] No

Was the problem solved to your satisfaction?
[ ] Pancakes [ ] Sherbert

How happy are you with the swiftness of service?
[ ] Very happy [ ] A large amount of happy

 

[Teila]

I see!

So that's it huh? The solution is to turn it upside down!

I can tell you that the next time I purchase a Chicken I am going to make sure that it is not the European model and has a reset button somewhere! Luckily for the Tina.12102013 both myself and the other models have become rather attached to it!

Please rate the level of service you received:
[X ] Yes [ ] No

Was the problem solved to your satisfaction?
[ ] Pancakes [ ] Sherbert ... what? no icecream?

How happy are you with the swiftness of service?
[X ] Very happy [ ] A large amount of happy




[Thank you vehve, that was fun. No problem if I borrow your service rating? Might use that for work! lol. Just ducking outside down to turn Tina upside down!

]

 

[vehve]

I see!

So that's it huh? The solution is to turn it upside down!

I can tell you that the next time I purchase a Chicken I am going to make sure that it is not the European model and has a reset button somewhere! Luckily for the Tina.12102013 both myself and the other models have become rather attached to it!

Please rate the level of service you received:
[X ] Yes [ ] No

Was the problem solved to your satisfaction?
[ ] Pancakes [ ] Sherbert ... what? no icecream?

How happy are you with the swiftness of service?
[X ] Very happy [ ] A large amount of happy




[Thank you vehve, that was fun. No problem if I borrow your service rating? Might use that for work! lol. Just ducking outside down to turn Tina upside down!

]

That's the actual feeling I get from tech support interactions sometimes. I did have some slightly complicated problems though. Go ahead and borrow it

 

[subhanalah]

Have you tried unplugging it and plugging it back in for a hard reset?


p.s. even if you have. Do it again anyway.

 

[vehve]

Have you tried unplugging it and plugging it back in for a hard reset?


p.s. even if you have. Do it again anyway.

The European models are equipped with a battery to provide uninterrupted power. You would need to remove the battery first, but opening the case would void the warranty.