I've had only good experiences with Meyer - and when I've talked with them on the phone, they've always been super helpful. Every company has glitches occasionally. So glad your chicks arrived safe and sound.
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Hmmm... I ordered from Meyer, and 2 of my 4 chicks didn't hatch out as of Monday afternoon, so they called, substituted, and shipped Tuesday afternoon. It looks like they shipped express and were guaranteed by today at noon, but they haven't arrived yet. The PO said they have been having problems with planes or something and that there is nothing I can do except wait until they arrive tomorrow. I realize it's not Meyer's fault, but it's frustrating to pay so much for shipping and then have them take so long to get here! I'm so worried about my little chicks!! The folks at Meyer were really helpful, at the PO, not so much. Someone else had the same problem... hers shipped Monday and were guaranteed by Tuesday and were out for delivery when I was at the local PO at noon today (Wednesday). I asked the PO if I could meet the delivery somewhere so that I can get them under the heat lamp faster and they said no, I just have to wait until they get there tomorrow... and then they don't like to call, they deliver them. It's nice, but I would rather pick them up as soon as they arrive! I am sooo frustrated and worried!
BonnieJean - I had the same thing happen...two of my eight didn't hatch out this week (and they substituted). They got here quickly (with a heat pack and in perfect shape), but my PO sent the chicks with my mail carrier, and she just LEFT THEM ON THE PORCH. Then called and left a message on my home phone saying they were there...grrrrrr...we have tons of feral cats/loose dogs...glad nothing happened. Sorry your PO is being so difficult...I have made arrangements before with UPS/FedEx to meet a delivery truck on a route to pick up items early...maybe its a federal reg that won't let the USPS?