Tankueray
Bird Nerd
If you look at the only other post, it's signed by Will. That would be her son, Will Fordyce: https://thekeyproperty.com/about/
After looking a bit more closely, I think there are a few ways to get TAHC involved, but EVERY person who has personally been affected by disease they suspect came from this facility MUST file a complaint with TAHC and Austin - Travis County Health. Even if they tell you the complaint is not actionable, request that they document it anyway in their records. (They may not be able to do anything until the number of complaints and medical evidence is statistically significant enough to warrant an inquiry, but that will not happen if they're not reported.) (They are within Austin's ETJ, but the Health Department may refer to the County or the Lake Authority.)
Do not make the complaint anonymous unless you absolutely must. For most agencies, State law prohibits providing complainant information to the responsible party without a subpoena, ask the agency you're contacting and they'll let you know what their policy is. And call and talk to a human about the complaint, not an email or online form.
Just because it's not a substantial threat required by law to be investigated doesn't mean it can't be. There are caveats written into many State and Federal rules and regulations that give the enforcement authority the discretion to investigate anything that would fall under their responsibility if enough evidence is available or legitimate complaints are received. And I'm fairly certain that there's a rule buried in there that grants TAHC the authority to enter and inspect any commercial animal operation's sales records, and of course, the Comptroller and the IRS have that authority as well.
If you have solid documentation of disease, also report it to the TVMDL P/T program so they can look up who did their P/T testing during that time and whether the testing was done according to the rules. (I know P/T isn't the issue, but a potentially dishonest P/T tester is.) After having a long conversation recently with the head of the program, they will be cracking down on accurate reporting and paperwork, and I know there aren't that many testers right now, but some of them will be put on suspension or have their authorizations revoked for not following the rules. One of the sayings we have in Aggieland is that, "Aggies do not lie, cheat, or steal, nor tolerate those who do."
In the time between my last post and Will hopping onto this thread, some changes to the website were made, which is exactly what I hoped would happen. And they were even kind enough to provide a link to the other Agency that a complaint should be made to, the Texas Attorney General's Office of Consumer Affairs: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
And, although reviews do not count against their score, the BBB: https://www.bbb.org/us/tx/austin/profile/poultry-farm/blue-star-ranch-0825-1000188284
There are a number of additional agencies and avenues that anyone who has had an actual business transaction with this company and documentation to back up their claim can pursue. Start with what I've already outlined, and if there are enough complaints that are determined by the State to be valid, they'll call in the rest of the Cavalry. And I just might be riding one of the horses, but I've done all I can for now.
Oh, and call TDA, this is a violation of State Rules too:
