Welcome to the thread. From what I have read it takes a bit more acid for certain jellies. You might read what the manufacturer of the pectin you used recommends. I will look it up as well.
You may still be able to resurrect your jam fail I will look in to that as well.
deb
Thank you Deb! I may have found how to fix it on a Facebook group page. I am going to give it a try and see if it works. I appreciate the guidance and good luck with your remission!